My Courtesy Group, LLC
Effective Date: 030126
1. Introduction
My Courtesy Group, LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.mycourtesygroup.com request a quote, schedule services, communicate with us, or otherwise interact with our business. By using our website or services, you consent to the practices described in this Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Phone number
- Email address
- Mailing address
- Service location address
- Payment information (processed securely through third-party providers)
- Any other information submitted through contact forms, quote requests, scheduling tools, or SMS communications
Automatically Collected Information
When you visit our website, we may automatically collect: IP address, Browser type, Device information, Pages viewed, Time and date of visits and
Referring website information
3. How We Use Your Information
We may use your information to: Respond to inquiries and provide estimates; Schedule and perform services; Process payments; Send appointment confirmations and service updates; Send marketing communications (if you opt in); Improve our website and services; Comply with legal obligations.
We do not sell, rent, or trade your personal information.
4. SMS and Text Messaging Policy
If you provide your mobile phone number, you consent to receive text messages from The Company regarding:
Appointment confirmations;
- Service updates
- Billing notifications
- Promotional offers (if you opt in)
- Message frequency may vary.
- Standard message and data rates may apply.
- You may opt out at any time by replying STOP to any text message.
- For help, reply HELP or contact us at [email protected] or 612-991-7604.
- We comply with applicable federal and state laws governing SMS communications, including the Telephone Consumer Protection Act (TCPA).
5. Cookies and Tracking Technologies
Our website may use: Cookies; Google Analytics; Meta (Facebook) Pixel; Other tracking technologies.
These tools help us understand user behavior and improve our marketing and services.
You may disable cookies through your browser settings.
6. Sharing of Information
We may share information with: Payment processors; Scheduling software providers; Marketing and analytics providers; Subcontractors or service providers assisting in operations; Legal authorities when required by law; All third parties are expected to maintain reasonable confidentiality and security safeguards.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
You may request to: Access the personal information we have about you; Correct inaccurate information; Request deletion of your personal information (subject to legal or contractual obligations); To exercise these rights, contact: [email protected] at 612-991-7604.
9. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Information
David Nelson, Owner
My Courtesy Group
Phone: 612-991-7604
Email: [email protected]
Website: www.mycourtesygroup.com